At Insect Engineers, our focus is always on the client and his needs.
Our aim is to establish our reputation as the most client-friendly supplier in the insect farming sector. Our experienced team at Insect Engineers is dedicated to helping our clients achieve their business goals. Honest and sustainable advice is a keystone of our business philosophy. We believe that the only way we can realise our business goals is by helping our clients realise their goals. Our entire business philosophy is therefore client-focused and not product-focused.
In everything we do, we first ask ourselves one simple question: ‘Why?’ Why do most suppliers think in terms of products and not in terms of their clients’ needs and requirements? We prefer to first put ourselves in your shoes and then come up with the best solutions for your specific situation.
We think the best way to do this is to provide you with a personalised service. We always have personal contact with the client, preferably including a visit to your location. And our service does not stop after a sale is made. After all, we are in it for the long term, and our ambition is to grow together with our clients, now and in the future.
We also share the knowledge base and wealth of information that we have acquired with our clients. Our sales team has in-depth knowledge of our products and the various markets that we serve and is always on the lookout for new developments. That is the only way we can provide you with the best possible advice in the long term.
All the products we develop and supply are developed with a focus on quality, safety, and ease-of-use. We guarantee the availability and supply of reserve parts all over the world, so that our clients can rest assured that they can continue to operate even if unexpected problems crop up.
We are continually searching for innovative methods to develop excellent products as well as provide even better service. We believe that simple and easy to understand processes and systems always end up benefiting our clients.
At Insect Engineers, you are not just a number. You are number 1!
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